Frequently asked questions
Questions About Staying at The Woodland Cottage
The things guests usually ask before they arrive. If yours isn't here, we're glad to help.
4:00 PM
Check-in
10:00 AM
Checkout
8
Guests
10 PM
Quiet hours begin
I.
The Cottage
Where is The Woodland Cottage?
In a quiet wooded neighborhood in Sapphire, North Carolina, a few minutes from Cashiers and a short drive from Highlands and Lake Toxaway. We send the exact address and directions once you've booked.
How many people does the cottage sleep?
Up to eight. There's a king bed in one bedroom, a queen bed in the other, two twin beds in the loft, and a futon in the common area. The cottage has two full bathrooms.
Is the cottage good for families with kids?
Yes. Kids usually claim the loft, which has two twin beds and a shelf of books. The loft is up a flight of stairs and opens to the great room below.
Is there a fireplace?
Yes, a wood-burning fireplace in the great room. Outside there's a tabletop firepit on the front deck and a stone firepit down in the woods.
Is there Wi-Fi? Can I work from the cottage?
There's Wi-Fi and a writing desk in a quiet corner of the great room, so a working day is easy if you need one.
What's in the kitchen?
A full kitchen with a breakfast bar, a Keurig, a Smithey cast iron Dutch oven, and everyday pots, pans, and dishes. The dining table seats eight, and there's a gas grill on the deck.
II.
Booking and House Rules
How do I book?
You can book directly with us by sending your dates through our contact page or calling (864) 940-4245, which avoids platform service fees. You can also book on Airbnb or VRBO.
What are check-in and checkout times?
Check-in is at 4:00 PM and checkout is at 10:00 AM.
Are pets allowed?
We're sorry, but pets aren't allowed at the cottage.
Can I smoke at the cottage?
No. Smoking isn't allowed inside the cottage or anywhere on the property.
Are there quiet hours?
Yes. Quiet hours are 10:00 PM to 8:00 AM, and the neighborhood asks that outdoor lights be off by 10:00 PM. Parties, events, and fireworks aren't allowed.
Where do I park?
In the driveway. All cars need to park there, and box trucks aren't permitted.
What is the cancellation policy?
If you book on Airbnb or VRBO, that platform's policy is shown before you confirm. If you book directly with us, we'll go over the policy with you before you pay.
III.
The Area
Sapphire Valley, from above the cottage
What is there to do near Sapphire Valley?
Waterfalls and hiking are the big draw, from Silver Run Falls about eight minutes away to Whitewater Falls and Gorges State Park. Cashiers and Highlands have shops, restaurants, and coffee. See our guide to the area.
When is the best time to visit?
Every season has something. Spring brings rhododendron and mountain laurel, summer is cooler than the valleys below, fall color fills the plateau in October, and winter is quiet, with skiing nearby at Sapphire Valley. Many local shops and restaurants keep seasonal hours, so it's worth calling ahead.
How far is the nearest grocery store?
The Cashiers Farmers Market on Highway 64 is good for local produce and picnic supplies, and Mountain Fresh Grocery in Highlands is an easy place to stock the kitchen for the week.
Still wondering?
Still Have a Question?
Write or call, and you'll hear back from us, not a management company.